This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
Diploma of Hospitality may be packaged with the following programs:
Location: Cairns campus, Tropical North Queensland TAFE (CRICOS 02012B)
Dates: 2014: 28 January (Orientation week: 20 - 24 January 2014); 14 July (Orientation week: 07 - 11 July)
Fees: Tuition fee: A$16,000 Enrolment fee: A$175 Academic Orientation: A$300
51 weeks (42 weeks of full-time delivery plus 9 weeks of holidays)
English: For students whose first language is not English, the required minimum English language levels is IELTS 5.5 with no individual score less than 5.0 or equivalent assessment. More information on English entry requirements can be found on our website.
Academic: The minimum requirements can be one of the following:
Please send certified and translated copies of your English results and academic certificates to the International Student Unit together with your completed and signed application form.
Delivery may include lectures, practical sessions, observations and vocational placement. You may be required to attend evening classes and/or weekend activities. You must abide by industry and/or TNQ TAFE dress standards and may have to remove jewellery and/or body piercings before entering food preparation and serving areas.
Assessment is competency based (practical) and continuous, and is considered an integral part of your learning and development. As appropriate, exams, assignments, projects, practical tests and student presentations are used. You must successfully complete all subjects to progress to the next course or obtain the qualification.
Recognition of Prior Learning recognises your existing experience gained through life or work for which you do not have a formal qualification. It is important that you apply for recognition of your skills, when you enrol or in your first week. Gaining recognition does not always mean a reduction in tuition fees or length of study.
Possible job outcomes include: front office manager, food and beverage manager, banquet or functions manager, Head chef or sous chef, executive housekeeper, motel manager, restaurant manager.
Graduates of a Diploma can apply to universities and under certain conditions may be granted up to 12 months credit in a related degree course.
Note: Additional relevant work experience may be required before applying for trade recognition.
Resources included in the tuition fees are student orientation handbook and relevant learning materials such as study guides, assessment requirements, handouts and workbooks. Students have access to library resources, computers, the Internet and a personal email account at TNQ TAFE. Students may need to purchase stationery items such as paper, pens and a USB drive.
|Unit code||Unit name||Unit type|
|SITHFAB201||Provide responsible service of alcohol||Core|
|SITHFAB203||Prepare and serve non-alcoholic beverages||Core|
|SITHFAB206||Serve food and beverage||Core|
|BSBMGT515A||Manage operational plan||Core|
|SITXCCS501||Manage quality customer service||Core|
|SITXFIN402||Manage finances within a budget||Core|
|SITXGLC501||Research and comply with regulatory requirements||Core|
|SITXHRM402||Lead and manage people||Core|
|SITXMGT501||Establish and conduct business relationships||Core|
|SITXFIN201||Process financial transactions||Core|
|SITHFAB307||Provide table service of food and beverage||Core|
|SITXFIN401||Interpret financial information||Core|
|SITTTSL308||Use a computerised reservations or operations system||Core|
|SITXHRM501||Recruit, select and induct staff||Core|
|SITXFSA101||Use hygienic practices for food safety||Core|
|SITHFAB204||Prepare and serve espresso coffee||Core|
|BSBDIV501A||Manage diversity in the workplace||Core|
|SITXCCS401||Enhance the customer service experience||Core|
|SITXFIN501||Prepare and monitor budgets||Core|
|SITXMGT401||Monitor work operations||Core|
|SITXWHS401||Implement and monitor work health and safety practices||Core|
|SITHFAB202||Operate a bar||Core|
|BSBWRT401A||Write complex documents||Core|
|SITXMPR502||Develop and implement marketing strategies||Core|
There may be one or more elective competencies, these may differ between institutes. Please contact the institute for more information.
The above fees apply to non-permanent residents of Australia. Contact your agent or the International Student Unit on +61 7 4042 2429 for more information. Students who do not complete a full qualification may receive a Statement of Attainment. Course commencement is dependent on sufficient enrolments, accreditation and registration requirements. For detailed information on policies, fees, payments, refunds, exemptions, withdrawals, appeals etc. please refer to our International Student Refund Policy and Terms & Conditions. Information supplied in this document is correct at time of publication but may be subject to change without notice.
One week prior to course commencement: Students except those from Canada, Ireland, New Zealand, South Africa, Zimbabwe, UK and USA must participate in a five day orientation period (fees apply).
Monday and Tuesday morning prior to course commencement: All students must participate in compulsory international orientation including campus tour.