Skip links and keyboard navigation



Site navigation

Study to become an Hospitality Industry Leader

Are you enthusiastic and motivated? This diploma is suited to those who love working with the public, travelling and creating a professional and welcoming impression.

Would you like to lead and manage people in the hospitality Industry? This diploma will give you the edge on how to succeed in hospitality management. It's an opportunity to progress through the ranks by gaining greater levels of experience in supervisory and management roles. This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality ... skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.

As part of TAFE Queensland we are the largest provider of accredited vocational education and training in Queensland delivering educational excellence to more than 80,000 domestic and international students annually.

TAFE Queensland North courses build skills that are industry relevant and in demand. We have a record of high performance as a provider of nationally accredited vocational qualifications.  As a location to study TAFE North is the ideal location with 2 world heritage destination and many of the tourism and hospitality leading organisations on your doorstep. It is an ideal location to study and launch your career in the industry. Course details

Industry endorsed

University Pathways

Student satisfaction

LOCATION/S

Cairns, Cannonvale (Whitsunday), Townsville (Pimlico)

Key dates and info

DURATION

Full time: 12 months / up to 5 days per week, 12 months / up to 5 weeks per week

Course details

COST

  • International fee $16,000

Cost details

+61 7 3244 5100

No matter your question,
we are here to help!

How to enrol

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Cairns 10 Jul 2017 Full time / up to 5 days per week Classroom
Cannonvale (Whitsunday) 10 Jul 2017 Full time / up to 5 days per week Classroom
Full time / up to 5 weeks per week Classroom
Townsville (Pimlico) 10 Jul 2017 Full time / up to 5 days per week Classroom

Entry requirements

International Student specific entry requirements:
English: For students whose first language is not English, the required minimum English language levels is IELTS 5.5 or equivalent, with no individual score less than 5.0 or equivalent assessment.

More information on English entry requirements can be found on our website.

Academic: The minimum requirements can be one of the following:

  • Certificate II or III – 10 years of schooling (or equivalent) with passes in mathematics and English
  • Certificate IV or Diploma – 12 years of schooling (or equivalent) with passes in mathematics and English
  • Mature –aged entry with work experience in a related field

Please send certified and translated copies of your English results and academic certificates to the International Student Unit together with your completed and signed application form.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Cannonvale (Whitsunday)
Shute Harbour Road
Cannonvale QLD 4802

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Pimlico
Townsville QLD 4812

Resources required

Please provide your own personal stationery and a USB storage device (memory stick) 2 Mb.

Students are required to have a valid and appropriate email address. It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Uniforms are to be worn at all times during practical services/functions, plus during any/all excursions. This ensures that our students are recognised by Industry as highly employable graduates with impeccable standards of presentation and dress. The uniform requirements are to be provided by students at their own cost and are as follows:

Cairns campus:
1. Long sleeved black business shirt
2. Long black dress pants
3. Black socks
4. Fully enclosed leather dress shoes with non-slip soles

Cannonvale (Whitsundays) campus:
1. Long sleeved charcoal dress shirt with TAFE QLD North student logo embroidered (ordered and purchased at Cannonvale (Whitsundays -Campus Reception)
2. Long apron with pocket (ordered and purchased at Cannonvale (Whitsundays) Campus Reception)3. Long black dress pants
4. Black socks
5. Fully enclosed leather dress shoes with non-slip soles

Townsville (Pimlico) campus:
1. Long sleeved black business shirt
2. Long black dress pants
3. Black socks
4. Fully enclosed leather dress shoes with non-slip soles

Further information regarding uniform for each campus will be provided at orientation to ensure the uniform meets workplace health and safety requirements and industry standards. These purchases of the above items should only be made after teacher consultation at orientation. 

Timetable

Timetable

Full time over two semesters.

Cairns Campus:
Semester 1 - attending four days per week from 9.00am to 4.00pm (Monday to Thursday)
Semester 2 - attending four days per week from 9.00am to 4.00pm (Monday to Wednesday) and one shift as vocational placement.

Cannonvale (Whitsundays) campus:
Semester 1 - attending three days per week from 9.00am to 4.00pm (Tuesday to Thursday)
Semester 2 - attending four days per week from 9.00am to 4.00pm (Monday to Thursday)

And for the duration of the program, students will be required to attend a Restaurant Dinner Service, once a month on a Thursday night (4.00pm-10.00pm). As this is a requirement of the program.

Townsville (Pimlico) Campus:
Semester 1 - attending four days per week from 9.00am to 4.00pm (Monday, Tuesday & Wednesday) and one shift as vocational placement.
Semester 2 - attending three days per week from 9.00am to 4.00pm (Monday, Tuesday & Thursday) and one shift as vocational placement.

 

Placement

All students must complete a minimum of 36 services as part of the course. This may consist of on campus services in our cafes and restaurants and/or in industry as vocational placement. TAFE North will procure placements on behalf of the students, but it is the student’s responsibility to provide their own transport and accommodation if required.

Vocational placement is industry based shifts and may comprise of evening or weekend shifts.

Important Information

Please note that due to the nature of the hospitality industry, other functions could be conducted on various days, where you will be required to attend.  Also please note that students may be required to attend evening classes for specific electives.

Units

To complete the Diploma of Hospitality Management, students must successfully complete 28 units (13 core units and 15 elective units)

Cafe - Semester 1
UNIT CODE DESCRIPTION TYPE
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
Restaurant - Semester 1
UNIT CODE DESCRIPTION TYPE
SITHFAB007 Serve food and beverage Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
Bar - Semester 1
UNIT CODE DESCRIPTION TYPE
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
Services - Semester 1
UNIT CODE DESCRIPTION TYPE
SITHIND004 Work effectively in hospitality service Core
VPC Vocational placement Vocational Placement Scheme
Supervision and Management - Semester 1
UNIT CODE DESCRIPTION TYPE
SITXCCS007 Enhance customer service experiences Core
SITXCOM005 Manage conflict Core
SITXHRM003 Lead and manage people Core
SITXHRM002 Roster staff Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXWHS003 Implement and monitor work health and safety practices Core
Organisational Management - Semester 2
UNIT CODE DESCRIPTION TYPE
SITXHRM004 Recruit, select and induct staff Elective
BSBDIV501 Manage diversity in the workplace Core
SITXMGT001 Monitor work operations Core
Finance for Management - Semester 2
UNIT CODE DESCRIPTION TYPE
SITXFIN002 Interpret financial information Elective
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
Operational Management - Semester 2
UNIT CODE DESCRIPTION TYPE
SITXMGT002 Establish and conduct business relationships Core
SITXGLC001 Research and comply with regulatory requirements Core
BSBMGT517 Manage operational plan Core
BSBRES401 Analyse and present research information Elective
BSBITU306 Design and produce business documents Elective
Cairns Elective Stream (Cairns Campus) [Opera, Front Office]
UNIT CODE DESCRIPTION TYPE
SITTTSL007 Process reservations Elective
SITTTSL010 Use a computerised reservations or operations system Elective
Townsville (Pimlico) and Cannonvale (Whitsunday) Elective Stream
UNIT CODE DESCRIPTION TYPE
BSBWRT401 Write complex documents Elective
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective

Disclaimer

Not all electives available at all campuses

Payment options explained

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

$16,000

INTERNATIONAL FEE

Learn more

SUBSIDISED

Learn more

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

^ Show less

Additional costs

Students may need to purchase stationery items such as paper, pens and a USB drive.

Outcome

SIT50416 Diploma of Hospitality Management.  When you have finished your course, you will have gained the skills needed to enter the workforce and then to continue a career into a supervisory or management position.

This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager, or you can choose to move on to further education with a competitive advantage.

Job prospects

  • Hospitality Manager
  • Banquet or Function Manager
  • Food and Beverage Manager
  • Bar Manager
  • Club Manager
  • Restaurant Manager/Owner
  • Cafe Manager/Owner
  • Executive Sous Chef (combined with Certificate III or IV in Commercial Cookery)
  • Executive Chef (combined with Certificate III or IV in Commercial Cookery)
  • Hotel Concierge
  • Front Office Manager
  • Executive Housekeeper
  • Hotel or Motel Manager/Owner

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you up to a year credit for related degrees with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Job prospects

  • Food and Beverage Supervisor
  • Hospitality Supervisor/Manager
  • Front Office Supervisor
  • Restaurant Supervisor
  • Hospitality Worker
  • Concierge

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Apply now

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited!
Before you apply, make sure that you check that you meet the specific academic and language requirements for your chosen course.
The application process

To support your application, please supply your supporting documents.
These include:

Read the student rules and refund policy.

Enrolment

If your application is successful, we will send you an Offer of Place letter. To accept it and secure your place in your chosen program, you will need to:

After you have accepted your Offer of Place, you will receive your Confirmation of Enrolment (CoE) and with your CoE you can apply for your student visa. You will need to arrange your student visa before you come to Australia.

Orientation

Compulsory Orientation: All students must participate in compulsory International orientation on the Friday before classes commence.

Semester 1, 2017: 30 January 2017, 9.30am to 11.30am
Semester 2, 1017: 10 July 2017, 9.30am to 11.30am

Cairns: Tropics Restaurant, S Block through Gatton St
Pimlico: R Block (Refectory / Canteen), Corner of Hugh St & Fullham Rd
Whitsundays (Cannovale): B Block, Palmers Training Restaurant, Shute Harbour Rd

Last updated on 12 December 2016

Talk to us

+61 7 3244 5100

Industry endorsed

University Pathways

Student satisfaction